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This role is responsible for supporting the organisation in maximising the value it receives from its investment in enterprise software and line-of-business applications. Principally the BA will interface with Super Users or Managers in the business user community in the pursuit of process improvement, simplification or change.
- Analysing business needs and identifying business problems.
- Gathering, defining, and documenting business requirements.
- Documenting and mapping business processes.
- Ensuring proposed solutions or changes are consistent with existing or changed worldwide process flow.
- Contributing to the simplification of Enterprise Application Architecture.
- Providing support for a wide range of business applications; may include documentation and training.
- Performing data analysis and data aggregation using BI and other data analysis tools.