Epicor Specialist

Posted 15 July 2022
LocationNorth London
Job type Permanent
DisciplineEpicor
Reference30073
Contact NameAusten Sparks

Job description

Company background

I’m working with a client providing high quality products and technology to developing areas of the world, to improve the local services. The successful candidate will become system owner, relaying with other Epicor consultants based in subsidiaries across the globe, with the opportunity to create a team as you grow. The company has a very flat structure, resulting in quick decision making. This is a great opportunity to mark your own path, through Epicor.

 

Responsibilities

  • Test, train and troubleshoot Epicor system for users and provide guidance for improvements
  • Improve user adoption of the system across the group
  • Help create reports and dashboards for users
  • Maintain and update global how-to documents to ensure established processes/procedures are followed
  • Handle and manage change requests
  • Ability to break down complex processes into simple steps for users and consultants
  • Manage relationship with external consultants to ensure timely delivery of tasks / projects. Monitor and report on progress
  • Ability to perform work plans, identify resource requirements, establish priorities for available resources and monitor the performance of project tasks.

 

What You Need to Succeed:

  • 3+ years consulting, business application training or customer support experience in the software industry required
  • Knowledge of Epicor's V10 application preferred
  • Solution driven with a good grasp of good practice
  • Able to work with minimum supervision
  • Effective teaching, excellent verbal/written communication skills and PC skills
  • BAQ' and BPM's