Head of IT & Business Systems

Posted 09 June 2022
Job type Permanent
Contact NameEmily Hunter

Job description

Reporting to the UK Managing Director, this is the lead role within the UK central IT department. The primary responsibility is to manage the day to day running, maintenance and continuous development of the business's UK Information and Communication technology estate, including IFS Applications 10 and the migration to IFS Cloud in the next 18 months. 


  • Define and execute a clear strategic vision for IT & Business Systems
  • Best practice governance across IT including DevOps, CyberSec and Service Management
  • Managing IT resource requirements to ensure they efficiently and reliably support BAU and project operations
  • Requirement capture and change management including prioritisation of requests whilst ensuring service levels are maintained
  • Lead, train, mentor and coach the IT team ensuring people development, staff and key skill retention as well as knowledge management
  • This role will play a crucial part in helping the business transition from EE to Aurena, as well as managing the upgrade to IFS Cloud


  • Demonstrable supply chain business process knowledge
  • IFS Applications project management experience, or a significant involvement in an IFS implementation/upgrade
  • ICT Infrastructure management, capacity and continuity planning
  • Demonstrable knowledge of ITIL best practice
  • Business process change management within a multi-site business