IFS Implementation & Support Manager

Posted 17 May 2022
Job type Contract
Contact NameJoe Anderton

Job description

The Role:

The role will be responsible for providing the IT development life cycle management for the IFS Logistics and supply chain implementation. This role will be leading the go-live support on resolving post-implementation issues and provide guidance and training to transit.


What you can expect to be doing:

  • Act as an IFS functional expert (i.e., consultant level) and business analyst with logistics business owner to implement the IFS procurement and logistics functionalities (with basic understanding on IFS Finance and Project) to reverse logistics:

  • Support the shareholders

  • Eliminate manual process and enhance stock controls and costing.

  • Enhance information intelligence on stock efficiency.

  • Manage the external developer, IT service partners and internal users in the system development life cycle (including change request and costing, development monitoring, testing and deployment management)

  • Lead the go-live support for post implementation and monitoring for the forward logistics solution

  • Develop the knowledge base and transit the IFS ticket support responsibilities to our IT services partner (e.g., Ricoh) or internal SME

  • Challenge the status quo, keep abreast of the external market and use this to drive improvements, continuous improvements and learning


What we are looking for:

  • IT project development life cycle experience (e.g., stakeholder management, time, prioritisation, escalation, risk)

  • Experience in IFS version upgrade project management

  • At least 5-years Procurement and Supply Chain (IFS) technical and functional experience

  • Business analysis experience to transfer business requirement into a full system functional requirement

  • Proven ability to identify and implement business improvement opportunities

  • Good stakeholder management

  • IFS (ERP) knowledge is required