Infor M3 Senior Business Analyst

Posted 14 June 2022
Location
DisciplineInfor
Reference29899
Contact NameSam Cross

Job description

Key roles and responsibilities for my client based in Scotland. 
  • Working with users of the ERP program (M3 CloudSuite) to analyse and resolve their issues raised via the Ivanti ticketing system.
  • Monitoring multiple CloudSuite environments to make sure they are performing as expected including daily checks on each of the tenants.
  • Event and Alert creation, management, and monitoring including working to resolve any issues highlighted.
  • Managing system data which includes purging data and transferring data between environments using data migration tools and API’s.
  • Monitoring and debugging workflows and integration issues within the environments.
  • Working with a variety of teams to debug integration issues that can cross multiple applications.
  • Review proposed changes to make sure they will not have a negative impact on the CloudSuite environments.
  • Deploying new software and extensions into the tenants with a key focus on protecting the service.