IT/ Operations Manager

Posted 29 July 2021
LocationUnited Kingdom
Job type Permanent
DisciplineEpicor
Reference28445
Contact NameJoe Anderton

Job description

Key Responsibilities include.

·        Managing a small team and others, outside of direct reporting, including third party providers

·        Innovating and demonstrating knowledge of the latest technology landscape

·        Resolving issues escalated by technicians and engineers.

·        Working with and managing VM’s and cloud-based technology

·        Dealing with day-to-day IT issues as well as looking to the future

·        Delivering a secure and compliant IT environment

·        Developing IT policies and practices

·        Planning, progressing, and delivering new technology and solutions.

·        Leading on the management, security, and analysis of data to enable better and informed decision making.

 

Whilst relevant experience is important, we have an equally strong focus on finding the right personalities, behaviours, and traits. Getting the ‘right fit’ is essential for our continued growth and development.

  

Required Experience

You will have a solid grounding in the latest technology and be passionate about innovation and delivering service excellence. Strong communication and reporting skills are essential. Experience in developing strong relationships with teams, the business and third parties is a must. The following requirements are all important:

 

·       A degree in a related subject or discipline.

·       Understanding of service management methods and project management

·       Understanding of ERP solutions or SQL databases

·       Advanced understanding O365 products

·       Thorough knowledge of networks and cloud computing

·       Knowledge of data protection operations and legislation (e.g., GDPR)

·       Ownership of issues from identification to resolution

·       Leadership and organisational skills

·       Ability to manage multiple projects.

·       Outstanding communication skills

·       Problem-solving aptitude

 

?Desirable

·       Knowledge of Microsoft stack technology (asp .net)

·       Integration experience with REST API’s

·       Experience working on IT or systems projects within the manufacturing arena.

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