Systems Analyst

Posted 28 July 2022
Contact NameChris Finch

Job description

This role acts as a subject matter expert to develop, support and maintain software systems, ensuring services that underpin the business processes within the company are available as needed globally. You will be part of a team supporting ERP, CRM, HR, E-commerce, Collaboration Tools and more.

  • Familiarity and experience in an Application Support or Development Role
  • Knowledge of supporting one or more of the following business systems software- ERP IFS, CRM, HCM, web content management and e-commerce, and Collaboration Tools (Microsoft Teams) – perhaps working as part of a Competence Centre
  • Experience of transfer to operations (service transition) processes on at least one major system
  • Ability to write clear, succinct work instructions, technical notes, user instructions, on-line help
  • Experience providing support directly to end-users or customers
  • Strong listening and verbal communication skills