An exciting new opportunity for a Unit4 Support Specialist (HR/Payroll) has arisen. Here’s your chance to join an integral part of the team with a large UK based organisation.
Respond to the Unit4 helpdesk request, resolving system issues in a timely manner
Troubleshoot and create solutions and action plans for Unit4 system errors
Document all U4BW issues accurately and concisely
Design new solutions, modify, enhance, and adapt the Unit4 system and integrate new features or improvements in order to improve business efficiency and productivity.
Ensure the ongoing effective and reliable operation of all U4BW modules and interfaces
Identify opportunities for U4BW service improvement
Experience with U4BW financials, HR and Payroll modules
ITIL qualified desirable
Supporting SQL server experience
Good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail
Experience with Unit4 Milestone 5 or above
Experience in resolving U4BW technical issues