Key Responsibilities
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Provide day to day support for BisTrack finance functions including Accounts Payable, Accounts Receivable, General Ledger, Cashbook, Fixed Assets, Stock Valuation, and Period End processes
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Troubleshoot transactional and configuration issues raised by finance users and operational teams
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Perform root cause analysis and propose workable solutions that minimise disruption to business operations
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Support month end and year end close activities and ensure data accuracy and compliance
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Maintain and update BisTrack finance configuration such as tax codes, posting rules, cost centres, and financial calendars
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Liaise with IT, operations, and external suppliers to resolve system defects or integration problems
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Deliver user training, knowledge transfer, and updated process documentation
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Support change requests, small enhancements, and testing cycles including UAT
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Work closely with finance leadership to identify efficiency gains and improve reporting capability
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Ensure all changes follow agreed governance and do not impact system integrity
Essential Skills and Experience
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Strong hands on experience supporting the finance modules within Epicor BisTrack
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Solid understanding of finance processes including AP, AR, GL, accruals, reconciliations, and stock costing
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Demonstrable experience resolving system and data issues in a live finance environment
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Ability to interrogate financial transactions and identify mispostings or configuration gaps
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Proven experience supporting month end and year end activities
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Confident interpreting financial reporting requirements and advising on best use of BisTrack functionality
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Effective stakeholder communication at all levels including end users and senior finance
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Strong documentation skills for processes, fixes, and user guidance
Desirable Skills
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Experience within the timber, merchanting, or distribution sector
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Knowledge of integrations between BisTrack and external systems such as eCommerce, EPOS, or BI platforms
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Understanding of SQL for basic data checks
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Experience working in fast paced multi site businesses
- Ref:
- 46545