IFS Support Analyst

As an IFS ERP Support Analyst, you will play a crucial role in maintaining and optimizing the client's ERP system. You will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring the seamless operation of the IFS ERP system. This role offers an exciting opportunity to work with cutting-edge technology and make a significant impact on their organisation's efficiency and productivity.

Key Responsibilities:

  1. Provide day-to-day support for IFS ERP system users, including issue resolution, user training, and system enhancements.
  2. Collaborate with cross-functional teams to gather business requirements and translate them into technical solutions within the ERP system.
  3. Perform system configurations, customisations, and integrations as needed to meet business needs.
  4. Conduct regular system audits to ensure data accuracy and system performance.
  5. Assist in the testing and deployment of system upgrades and patches.
  6. Create and maintain documentation related to system processes, procedures, and best practices.
  7. Stay up-to-date with industry trends and best practices in ERP system management.