As an IFS ERP Support Analyst, you will play a crucial role in maintaining and optimizing the client's ERP system. You will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring the seamless operation of the IFS ERP system. This role offers an exciting opportunity to work with cutting-edge technology and make a significant impact on their organisation's efficiency and productivity.
- Provide day-to-day support for IFS ERP system users, including issue resolution, user training, and system enhancements.
- Collaborate with cross-functional teams to gather business requirements and translate them into technical solutions within the ERP system.
- Perform system configurations, customisations, and integrations as needed to meet business needs.
- Conduct regular system audits to ensure data accuracy and system performance.
- Assist in the testing and deployment of system upgrades and patches.
- Create and maintain documentation related to system processes, procedures, and best practices.
- Stay up-to-date with industry trends and best practices in ERP system management.