Roles Within the HRIS Market

​All of the below play important roles within an HRIS business and/or project. These positions mainly fall under permanent employment. They can, however, be utilised as key members of project teams too. All of the below may have to “wear multiple hats” depending on the system and company sector. They still all play a vital role in the success of the system within the business no matter how big or small.

HRIS (Systems) Manager

Will usually be the go-to person for other managers within the business to report to when they have HRIS problems/queries. The person in this position will normally lead a small team of HRIS professionals varying from 1-10 people Administrators, Analysts and HR/payroll professionals. The HRIS manager will usually come from an HR/Payroll background and have a strong working knowledge of that particular system. They may have taken an interest in IT at some point and built their skills from there. I have recently spoken to the market and carried out a poll in the market space. It seems that on average, most people suggested that HRIS managers play the most vital role with the HRIS team. They have the most responsibility and usually the most experience when they are hired. 33% of the market voted these as the hardest skill set to find in a recent Poll.

HRIS (Systems) Administrator

Will usually report to a Systems Manager or Head of IT and play a key role in the day-to-day running of the system. An HRIS manager will look into further development of the systems. The Systems Administrator is responsible for not only the technical aspects of the system but keeping the users happy. Along with any “back end” work they do, they will usually be the face of the system to other employees. They will answer any queries they have, resetting password, troubleshooting, reporting. Sometimes even getting involved with config and development too. From the Poll to my LinkedIn connections, 27% of people voted that Systems Administrators are one the hardest skill sets to find. Usually, the combination of both technical and customer-facing can be difficult.

HRIS (Systems) Analyst

Will usually report to a systems manager or head of IT and their key role will usually be analytics/MI within the system and usually have a wealth of reporting knowledge. Their role is to maintain the system and analyse data to use the system to its greatest capability. From experience, finding a combination of analytics experience and specific systems and reporting tool experience can prove difficult. Usually, someone who has worked as a systems admin but has taken a shine towards data analytics falls into these positions. Some companies (usually smaller) have a combination of a systems administrator and analyst wrapped into one but again this makes them increasingly hard to search for. Also, 27% of the market voted these were the hardest skillsets to find.​

HRIS (Systems) Trainer

Will usually report to a systems manager, head of IT or Project Manager. These trainers are generally employed on more of a contract basis to work at a particular stage of the project. Where the system is implemented or parallel runs are taking place, this consultant will teach the user the benefits and all-around usage of their new system. They play a vital role in the success of the implementation. Usually up until now, users like their old system and don’t want to change. It’s ultimately up to these consultants to get the buy-in from users which we all know leads to a successful implementation. From a recent Poll, 12% of people voted that these were the hardest skills to find within the marketplace at the moment.

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