Infor CSI

Roles We Work…

Infor CSI Technical Analyst

An Infor CSI Technical Analyst specializes in configuring and maintaining Infor CSI for a business. They assess client requirements, design tailored CSI implementations, troubleshoot technical issues, and provide ongoing support. Their expertise ensures seamless operation, enhancing customer service processes and optimising the use of Infor CSI technology.

Infor CSI Developer

An Infor CSI Developer is responsible for designing, developing, and customising Infor CSI solutions. They create efficient, scalable, and tailored applications, ensuring seamless integration with clients' systems. Their expertise includes coding, testing, and deploying CSI modules, enhancing customer service functionalities for businesses.

Infor CSI Consultant

An Infor CSI Consultant assesses business needs, configures the system, and offers strategic guidance for seamless implementation. These experts optimise manufacturing, supply chain, and financial processes, ensuring clients maximise efficiency and competitiveness through tailored CloudSuite Industrial solutions.

Infor CSI Project Manager

An Infor CSI Project Manager oversees the implementation of Infor's CloudSuite Industrial software for businesses. They coordinate tasks, manage resources, and ensure the project progresses on time and within budget. Skilled in both project management and Infor CSI technology, they facilitate a smooth transition, enhancing operational efficiency and business productivity.

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Photo of IT Works Health team members
1 Module
1 Project
1 Expert

The Requirement

Specialising in manufacturing precision lab and medical equipment, the business we worked with had ambitious plans to upgrade from their Syteline On-Premises solution to a Cloud Suite version of the Infor product. 

Speaking with the vendor, it was agreed the business would lead an aggressive 15-month rollout across the UK and US sites. To be able to complete this effectively, the client approached us to help resource a permanent CSI System Admin, a Technical Support Specialist on a 9-month contract, and a Finance Analyst on an 18-month FTC.

Main Objectives

  • Move their existing on-premises ERP to the Cloud
  • Implement a solution that matches business and industry needs (Infor CSI)
  • Hire cost-effective resource
  • Streamline business process
  • Increase business efficiency and worker productivity. 

Project Progress

Successful hire of candidates 

We sourced qualified candidates within a commutable distance that matched the initial specifications of the position, and with their consent, they were submitted for the vacancies that their profiles matched.

Turnaround time

After creating a job description that accurately represented the daily roles and responsibilities, the Infor UK team here at IT Works triaged candidates effectively against the requirements. This meant within a working week we had a substantial number of CVs screened and shared with the client as well as interview slots arranged for the following week.

Interview and Offer

There was a two-stage interview process, both done over Microsoft Teams, with an option for the second stage to be conducted on-site (if the candidates could accommodate the travel in their busy schedules). After the second stage interview, the client was keen to move forward with one of our candidates for each of the three positions.

Hiring Talent



The Delivery 

When the candidates were successfully onboarding, they were fully utilised right the way through until the end of the project. There was a large amount of scope work to carry out in the planning phase, intricate design and development work, testing, and then the large-scale deployment. 

The company managed to deliver on its expectations and upgraded its Syteline solution to the Cloud across the company sites. Our contract candidate was extended for another three months to manage any technical faults during the aftercare stages. 

...Next Steps...


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Next steps

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