Epicor Business Analyst

Key Responsibilities

• Work with stakeholders to gather, analyse and document business requirements

• Translate business needs into functional specifications for configuration or development within Epicor

• Support the design and optimisation of Epicor modules, including Finance, Supply Chain, Manufacturing and CRM

• Conduct gap analyses to identify improvement opportunities and propose practical solutions

• Develop and maintain process documentation, workflows and training materials

• Assist with testing activities including test planning, script creation and execution

• Provide day to day support, troubleshooting and issue resolution across the Epicor user base

• Work with technical teams to oversee upgrades, patches and enhancements

• Deliver user training and foster best practice adoption across departments

• Ensure system data integrity through monitoring, validation and governance activities

Skills and Experience

• Proven experience working with Epicor ERP in a business analyst or similar functional role

• Strong understanding of core business processes such as procurement, inventory, production and finance

• Ability to gather and translate complex requirements into clear functional documentation

• Experience with configuration, customisation and reporting within Epicor

• Familiarity with SQL, BAQs and dashboards is advantageous

• Excellent communication and stakeholder management skills

• Strong analytical and problem solving capability with attention to detail

Personal Attributes

• Proactive and self-motivated with a continuous improvement mindset

• Comfortable working across multiple teams in a fast-moving environment

• Able to manage priorities while delivering quality outcomes

Key Responsibilities

• Work with stakeholders to gather, analyse and document business requirements

• Translate business needs into functional specifications for configuration or development within Epicor

• Support the design and optimisation of Epicor modules, including Finance, Supply Chain, Manufacturing and CRM

• Conduct gap analyses to identify improvement opportunities and propose practical solutions

• Develop and maintain process documentation, workflows and training materials

• Assist with testing activities including test planning, script creation and execution

• Provide day to day support, troubleshooting and issue resolution across the Epicor user base

• Work with technical teams to oversee upgrades, patches and enhancements

• Deliver user training and foster best practice adoption across departments

• Ensure system data integrity through monitoring, validation and governance activities

Skills and Experience

• Proven experience working with Epicor ERP in a business analyst or similar functional role

• Strong understanding of core business processes such as procurement, inventory, production and finance

• Ability to gather and translate complex requirements into clear functional documentation

• Experience with configuration, customisation and reporting within Epicor

• Familiarity with SQL, BAQs and dashboards is advantageous

• Excellent communication and stakeholder management skills

• Strong analytical and problem solving capability with attention to detail

Personal Attributes

• Proactive and self-motivated with a continuous improvement mindset

• Comfortable working across multiple teams in a fast-moving environment

• Able to manage priorities while delivering quality outcomes