The job
Personal
- Development, review and implementation of improvements, applying technical expertise to guide the team towards best practices and solutions.
- Identify the user requirements to advance functionality of EPICOR.
- Work closely with the IT Systems team and Finance to understand potential improvements and capability and support in the implementation of changes.
- Keep up to date with product improvements and opportunities to ensure the system provides the most efficient functionality.
- Support the team in overcoming technical challenges.
- Support with system training as and when required.
- Provide regular reporting on KPI's to stakeholders and the Exec team.
- Develop and maintain strong working relationships with stakeholders.
- Undertake personal development and training as required.
- Own Epicor as a product owner.
- Define the product roadmap.
- Establish and maintain good working relationships with critical business and technology stakeholders to ensure alignment on strategy, vision and roadmap.
- Seeks and delivers opportunities to streamline processes through system enhancements.
Personal
- Previous experience working with EPICOR
- A system specialist who understands EPICOR from a business and technical perspective
- Confident communication skills, with the ability to interact with individuals with technical and non-technical backgrounds
- Analytical problem solving skills
- Demonstrate a flexible approach to work
- Organise and plan effectively showing good use of delegation where required. Making sound and good decisions, understanding the right level of risk and influencing others.
- Motivate and inspire, embrace change and support others with their development.
- Postively encourages team cohesion, idea sharing and goes out of their way to support others within the business to get the job done.
- Suggests and implements solutions both within their own role.
- Ref:
- 47764