Head Of IT

Job Title: Head of IT (NetSuite Experience Required)
Location: Remote 
Salary: £80,000 - £100,000 
Reporting to: CFO / COO / CEO

About the Company

My client is a fast-growing retail business entering the next phase of digital transformation. As we continue to scale, we are seeking a strategic and hands-on Head of IT to lead our technology roadmap, ensure robust infrastructure, and optimise our ERP systems—particularly NetSuite, which is central to our operations.

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Role Overview

The Head of IT will be responsible for leading the overall IT strategy, managing a small in-house team and external vendors, and driving digital efficiencies across the business. You will play a pivotal role in maximising our NetSuite investment, overseeing system improvements, integrations, and ensuring it supports cross-departmental needs.

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Key Responsibilities

• Own and execute the IT strategy aligned with business goals.

• Act as internal subject matter expert for NetSuite—drive improvements, customisations, integrations, and upgrades.

• Partner with Finance, Operations, Sales, and Supply Chain to optimise NetSuite use across the business.

• Manage IT infrastructure, network security, and business continuity planning.

• Lead IT projects end-to-end, including vendor selection and stakeholder engagement.

• Build and lead a high-performing IT team.

• Manage IT budget, contracts, and relationships with external service providers.

• Ensure compliance with relevant data protection and security regulations (e.g., GDPR, ISO standards).

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Requirements

Essential:

• Proven experience in a senior IT leadership role, ideally Head of IT, IT Director, or similar.

• Hands-on experience with NetSuite ERP – implementation, optimisation, and support.

• Strong understanding of business processes across finance, operations, and supply chain.

• Demonstrated experience delivering IT transformation projects.

• Excellent stakeholder management and communication skills.

• Strategic thinker with a hands-on approach when needed.

• Strong vendor management and negotiation skills.

Desirable:

• Experience in a scaling SME or PE-backed business.

• Knowledge of system integrations (e.g., Salesforce, Shopify, WMS platforms).

• Relevant certifications (e.g., NetSuite SuiteFoundation, PRINCE2, ITIL).

Job Title: Head of IT (NetSuite Experience Required)
Location: Remote 
Salary: £80,000 - £100,000 
Reporting to: CFO / COO / CEO

About the Company

My client is a fast-growing retail business entering the next phase of digital transformation. As we continue to scale, we are seeking a strategic and hands-on Head of IT to lead our technology roadmap, ensure robust infrastructure, and optimise our ERP systems—particularly NetSuite, which is central to our operations.

---

Role Overview

The Head of IT will be responsible for leading the overall IT strategy, managing a small in-house team and external vendors, and driving digital efficiencies across the business. You will play a pivotal role in maximising our NetSuite investment, overseeing system improvements, integrations, and ensuring it supports cross-departmental needs.

---

Key Responsibilities

• Own and execute the IT strategy aligned with business goals.

• Act as internal subject matter expert for NetSuite—drive improvements, customisations, integrations, and upgrades.

• Partner with Finance, Operations, Sales, and Supply Chain to optimise NetSuite use across the business.

• Manage IT infrastructure, network security, and business continuity planning.

• Lead IT projects end-to-end, including vendor selection and stakeholder engagement.

• Build and lead a high-performing IT team.

• Manage IT budget, contracts, and relationships with external service providers.

• Ensure compliance with relevant data protection and security regulations (e.g., GDPR, ISO standards).

---

Requirements

Essential:

• Proven experience in a senior IT leadership role, ideally Head of IT, IT Director, or similar.

• Hands-on experience with NetSuite ERP – implementation, optimisation, and support.

• Strong understanding of business processes across finance, operations, and supply chain.

• Demonstrated experience delivering IT transformation projects.

• Excellent stakeholder management and communication skills.

• Strategic thinker with a hands-on approach when needed.

• Strong vendor management and negotiation skills.

Desirable:

• Experience in a scaling SME or PE-backed business.

• Knowledge of system integrations (e.g., Salesforce, Shopify, WMS platforms).

• Relevant certifications (e.g., NetSuite SuiteFoundation, PRINCE2, ITIL).