Principal Functional Consultant

Key Responsibilities:
Functional Consultancy & Solution Design:
  • Lead the functional design and implementation of Epicor ERP solutions across various industries.
  • Engage with clients to analyse business processes, gather requirements, and recommend best-practice solutions within Epicor.
  • Configure and customise Epicor ERP modules to align with customer needs.
  • Provide expert guidance on Finance, Manufacturing, Supply Chain, CRM, and other Epicor modules.
  • Work closely with technical consultants to ensure seamless integration of functional and technical solutions.
Project Delivery & Client Engagement:
  • Act as the lead functional consultant on Epicor ERP projects, ensuring successful project execution.
  • Facilitate client workshops and training sessions to drive user adoption and knowledge transfer.
  • Develop detailed functional specifications, process documentation, and test plans.
  • Support UAT (User Acceptance Testing) and issue resolution pre- and post-go-live.
  • Collaborate with project managers to ensure projects remain on schedule and within scope.
Leadership & Team Management:
  • Manage and provide leadership to up to three Functional Consultants, ensuring alignment with project goals and best practices.
  • Provide mentorship and coaching to enhance the skills and effectiveness of the functional consulting team.
  • Oversee workload distribution and ensure effective resource utilisation within the team.
  • Conduct regular performance reviews and provide feedback to team members.
Continuous Improvement & Best Practices:
  • Stay up to date with Epicor ERP advancements, industry trends, and best practices.
  • Contribute to the development of internal methodologies, templates, and consulting frameworks.
  • Identify opportunities for process improvement and system enhancements for clients.

Key Skills & Experience:
  • Minimum 7+ years of experience in Epicor ERP functional consulting.
  • Proven expertise in Epicor modules such as Finance, Manufacturing, Supply Chain, and CRM.
  • Strong business process analysis and solution design capabilities.
  • Ability to configure and optimise Epicor ERP for diverse business needs.
  • Excellent client-facing and stakeholder management skills.
  • Strong documentation and training skills, with the ability to translate complex processes into user-friendly guidance.
  • Experience working in an Epicor partner environment is highly desirable.

Preferred Qualifications:
  • Epicor ERP Certifications in relevant modules.
  • A degree in Business, Technology, or Manufacturing is desirable.
  • Experience with Time & Materials (T&M) project delivery models.
  • Knowledge of Certinia PSA (Salesforce) or other professional services automation tools.

What We Offer:
  • Competitive salary and benefits package.
  • Career development and training opportunities.
  • A dynamic and collaborative work environment.

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