NetSuite Admin

Overview

We are supporting a growing retail-focused business currently looking to bring in a Contract NetSuite Administrator / Consultant to provide additional support across their NetSuite environment during a busy transformation period.

This role has been created to relieve pressure on the internal systems team, supporting day-to-day NetSuite activity while several key projects are delivered across the business.

The successful consultant will work closely with the internal Systems Lead, providing hands-on support across tickets, troubleshooting, user requests, reporting, workflows, and ongoing optimisation work.

This is a part-time contract opportunity with fully remote working available.

Key Responsibilities

• Manage day-to-day NetSuite support tickets across the business
• Support users with permissions, access issues, saved searches, reporting, workflows, and SuiteAnalytics
• Assist with PDF/HTML templates and general NetSuite configuration tasks
• Support UAT testing, regression testing, and go-live activities across ongoing projects
• Help troubleshoot integration-related issues and support internal teams with diagnosis and testing
• Work closely with internal stakeholders to prioritise and resolve business requests
• Provide additional support across ongoing systems and integration projects where required
• Assist with workflow and reporting enhancements to improve operational processes

Required Experience

• Strong NetSuite Administration experience
• Previous experience supporting day-to-day NetSuite ticket queues
• Strong understanding of saved searches, workflows, permissions, reporting, and SuiteAnalytics
• Experience supporting UAT and regression testing activities
• Comfortable operating in a fast-paced support environment
• Strong stakeholder and user management skills
• Ability to work independently within a remote team setup

Desirable Experience

• Retail industry experience
• Exposure to integrations and middleware platforms such as Patchworks
• Basic SuiteScript or API understanding
• Experience supporting NetSuite optimisation or transformation projects

Contract Details

• Part-time contract opportunity
• Fully remote within the UK
• Initial 3-4 month engagement
• Approx. 3 days per week
• Immediate or short notice availability preferred

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