NetSuite + SuiteApps Functional Consultant

Job Description — NetSuite + SuiteApps Functional Consultant

Overview
A NetSuite partner with its own suite of add-on applications is hiring a Functional Consultant to support customers through the full delivery lifecycle, from initial requirements through to go-live and ongoing support. The role covers both standard NetSuite implementations and the company's proprietary on-platform tools, working with a varied, international customer base.

Purpose
The consultant owns the customer relationship from solution design through delivery, combining hands-on implementation work with project ownership. Most work is remote, with occasional client site visits.

Key responsibilities

Pre-sales support (a smaller part of the role)

• Preparing demonstration environments to show how prospect requirements can be met
• Supporting sales-led prospect meetings, mostly remote, occasionally in person
• Demonstrating platform capability against prospect needs
• Scoping which modules or add-ons are required and estimating delivery effort

Delivery (the majority of the role)

• Running discovery workshops to understand customer business processes and pain points
• Producing Business Requirements Documents to scope implementations
• Agreeing project plans and timelines with customers and internal stakeholders
• Delivering end-to-end implementation: configuration against requirements, managing scope changes, coordinating with internal teams on customisation work, data migration, customer training, and UAT through to go-live and sign-off
• Reporting on project progress against budget, timeline, and customer expectations
• Providing ongoing post-go-live support via phone, email, and screen-sharing, with occasional site visits
• Producing training and support documentation
• Maintaining customer relationships over time, including periodic check-ins and flagging relevant product developments

Overarching focus

• Owning both delivery and project management for each engagement, with no separate PM function
• Balancing customer outcomes with commercial delivery

Experience (essential)

• Several years' experience in a business environment, including meaningful hands-on time with ERP software
• Solid working knowledge of core financial processes within an ERP system
• Experience implementing NetSuite across core financial and operational modules
• Enough grounding in standard accounting practices to speak credibly with senior finance stakeholders
• Proven ability to manage a project from start to finish, including budget, timeline, and competing priorities
• Full UK driving licence if UK based

Experience (beneficial)

• A recognised accounting, bookkeeping, or related qualification
• NetSuite certification (Administrator or ERP Consultant)
• A change management or project management qualification
• Exposure to, or interest in, international accounting practices

Personal skills and style

• Strong integrity and a collaborative approach
• Confident communicating with stakeholders at all levels, including senior finance leadership
• Comfortable in a fast-paced, changeable environment
• Methodical, detail-oriented, and a strong problem solver
• Resilient under pressure and reliable against deadlines
• Open to feedback and direction

Practical arrangements

• Full time, standard working week
• Hybrid working, with office attendance frequency dependent on location and negotiated at interview
• Occasional UK and international travel to client sites, expenses covered
• Generous holiday allowance, increasing with tenure
• Pension scheme